Last Updated: March 26, 2026 These Terms of Service are between EDAO Group LLC and its affiliates (“EDAO”, “our”, “we” or “us”) and you, acting either as an individual, a business entity, a managed service provider purchasing a subscription to the Solution for its own use or on behalf of End Users (as defined below), or on behalf of your employer or another organization you represent (“Customer(s)” “you” or “your”). We offer to our Customers a cybersecurity platform for end-point protection across devices, users, and cloud applications, and other related services (the “Solution”). In addition, our website and its subdomains (the “Website”), offers visitors information about our company, technology, and information concerning our Solution, as well as demos and trials of our Solution (if and to the extent EDAO makes them available). The Website together with the Solution and related services, except if specifically otherwise designated, shall be referred to herein as the “Services”. The term “User(s)” refer to: (I) Customer; (II) Customer’s admin-user of the Solution (“Customer’s Admin”); and (III) End Users (as such term is defined below) who access and/or use the Services under Customer’s account. Each of the Users may access and use the Services in accordance with the terms and conditions hereunder. By entering to, connecting to, accessing or using the Services, you acknowledge that you have read and understood these Terms of Service (the “Terms of Service”), including our Privacy Policy (the “Privacy Policy”, and collectively with these Terms of Service, the “Terms”) and you agree to be bound by the Terms and to comply with all laws and regulations that apply to your use of the Services. These Terms together with the Order Form (if executed by the parties) form a legal agreement (“Agreement”) between EDAO and your organization. Attention—please read these Terms carefully before using the Solution and/or Services. If you do not agree to these Terms, please do not enter, connect to, access or use the Services and/or Solution in any manner. If you use or access the Services on behalf of your employer or any organization, you hereby represent, agree and acknowledge that you have full legal authority to register to and use the Services on behalf of your employer or organization and to bind your employer or organization to these Terms. Any separate written agreement entered into between EDAO and Customer with respect to use of and access to the Solution shall take precedence over conflicting provisions in these Terms. These Terms govern your use of the Solution however it was acquired, including without limitation directly via EDAO, or indirectly through a distributor, reseller, or other third party authorized by EDAO (“Partner”). If Customer has purchased the subscription granted hereunder from a Partner, to the extent there is any conflict between these Terms and the agreement entered into between you and the respective Partner, including any purchase order (“Partner Order Form”), then, as between Customer and EDAO, these Terms shall prevail. Any rights granted to you in such Partner Order Form which are not contained in these Terms apply only in connection with such Partner. In that case, you must seek redress, realization, or enforcement of such rights solely with such Partner and not EDAO. In this context, please note that: (I) we may grant access and administration privileges of our Solution to our Partners, including the provision of permissions to manage, support, and oversee aspects of the Solution in the provision of the services; and (II) EDAO explicitly states that it does not assume liability for any actions taken by resellers, distributors, or other third parties in connection with support-related functions and account management, unless such actions have been explicitly instructed or authorized by EDAO. 1. The Services 1.1. EDAO Solution. The EDAO Solution is an online Software-as-a-Service (SaaS) platform. In order to use the EDAO Solution, Customer will need to provide EDAO with certain Customer’s internal operations data and information and thereby allow EDAO to collect, process, and analyze such internal operations data, documents, and information. Customer acknowledges and agrees that it (and not EDAO) has sole control over which information or access is provided to EDAO. 1.2. Modification of the Services. EDAO may continuously update its Services with new capabilities or offerings or replace and/or discontinue some of the capabilities. You acknowledge and agree that some of the features and capabilities may be experimental and/or offered in limited versions or limited locations. In addition, EDAO may at any time, in its sole discretion, add or remove supported features and/or capabilities from the Solution. Customer’s sole remedy in the event of such changes shall be, where such changes reflect a material decrease in functionality, to terminate any affected subscription to the Solution. 2. Registration and Account 2.1. Account Registration. In order to use the Services, Customer must register and open an account through the Website or as otherwise directed by EDAO (the “EDAO Customer Account”). To complete your EDAO Customer Account registration, we will require certain information including your name, organization name, email and password, as well as your consent for EDAO to receive and process your Customer Data (as defined below). We may allow the Customer’s Admin to enroll other individuals as users associated with the EDAO Customer Account; each mailbox account associated with Microsoft 365 or Google Workspace integrations that are active within the Solution, as illustrated in the Identity Threat Detection & Response (ITDR) Security Control in the Solution, shall be deemed an “End-User(s).” Any End-User will be required to first register to the EDAO Solution and open an End User account (“EDAO End User Account”). The term “EDAO Account” will refer to the EDAO Customer Account and/or the EDAO End User Account, as the case may be. 2.2. Account Security. You are responsible for maintaining the confidentiality of the login credentials of your EDAO Account and for all activities that occur under your EDAO Account. You agree not to disclose your login credentials to any third party, and you are responsible for any use or misuse performed through your EDAO Account (including by any third party). We reserve the right to temporarily suspend or permanently terminate your EDAO Account if we determine that you or anyone on your behalf is using your EDAO Account in a manner that violates these Terms. 2.3. Subscription Fee and Payment Method. To use the Solution, Customers must have Internet access and pay the applicable subscription fee in accordance with the subscription plan they have chosen to enroll in (“Subscription Fee”). We may require you to execute an order form to allow you access or to subscribe to the Services (the “Order Form”), which may specify and include, among others, the Subscription Fee, the scope of usage for the Solution, subscription plan, and billing terms. An Order Form may be executed in various ways (as we deem appropriate), including by online forms executed electronically or agreed in writing (including via email) that reflect the parties’ understanding with respect to the agreed scope of subscription and Subscription Fee. The Customer is also required to provide us with a current, valid, accepted method of payment, as may be updated from time to time, which may include payment through the EDAO Account (“Payment Method”). Payment Methods are processed by a third-party service provider. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Details can be obtained by contacting your Payment Method service provider. To the extent permitted by applicable law, payments are non-refundable, and we do not provide refunds or credits for any partial subscription membership periods or unused Services. We may change the subscription plans and/or increase the Subscription Fee from time to time, following providing you prior notice, which changes will apply to your next subscription billing. 2.4. Payment of Subscription Fee. Customer remains responsible for any uncollected Subscription Fees. If Customer fails to make any payment when due, then, in addition to all other remedies that may be available, EDAO may collect interest compounded daily commencing on the date such payments become due, using a monthly rate of 1.5% or the highest rate permitted by Florida law (whichever is lower). In the event the Subscription Fee remains unpaid seven (7) calendar days or more from the payment due date, EDAO may, at its discretion, suspend access to the Solution until the Subscription Fee is paid in full and/or delete the EDAO Account. Customer shall be required to pay for all costs EDAO incurs in order to collect any past-due amounts; these costs may include reasonable attorneys’ fees and other legal fees and costs, as recoverable under Florida law. 2.5. Overuse. Any Subscription Fee paid in advance for a limited scope of usage (e.g., number of devices) shall be reconciled with the Customer’s actual usage at the end of each billing period. EDAO reserves the right to perform true-up reconciliation and charge for any usage that exceeds the subscription plan purchased by the Customer. Unless otherwise agreed in writing, the applicable pricing shall be based on EDAO’s then-current price list. With respect to any third-party endpoint protection integration made available by EDAO, if the Customer utilizes more endpoint protection licenses than the quantity initially contracted, the Customer shall be charged the overuse fee set out in the Order Form for each additional endpoint license used beyond the purchased amount. Any overage charges will be included in the Customer’s next invoice in accordance with the applicable payment schedule. If no such invoice is scheduled, the Customer shall remit payment for the overage charges within fourteen (14) days of receiving notice from EDAO regarding the excess usage. If payment is not duly made for any kind of overuse, applicable interest will be applied and EDAO may suspend or terminate the subscription, all in accordance with Section 2.4 above. 2.6. Subscription Term and EDAO Account Termination. The subscription will continue until terminated by the Customer or EDAO. The Customer can terminate the subscription at any time and will continue to have access to the EDAO Account through the end of the applicable billing period; from that date, Customer (and End User, to the extent applicable) will no longer be able to access the EDAO Account, and the permissions, rights, and licenses granted to you under these Terms shall terminate. EDAO may terminate this Agreement and delete Customer’s EDAO Account by providing Customer notice before the lapse of Customer’s then-current subscription plan. Unless the Customer provides EDAO with written notice of its intention not to renew a then-current subscription at least thirty (30) days prior to its expiration, the subscription will automatically renew for successive periods equal in duration to the expiring subscription term, at EDAO’s then-current pricing. Customer will be committed to paying the Subscription Fees for the next billing cycle and hereby authorizes EDAO to charge the applicable Payment Method with the applicable amounts. To terminate the EDAO Account and subscription membership, go to the “Account” page and follow the instructions for termination. If you terminate the subscription membership, your EDAO Account will automatically close at the end of your current billing period. For the avoidance of doubt, Customer will still be liable to pay any amounts committed under the applicable subscription plan until the end of the then-current subscription period, regardless of usage and/or termination of the account by Customer. Please note that terminating your account may cause the loss and/or unavailability of content, features, or capacity with regard to your EDAO Account. EDAO shall not be liable in any way for such unavailability and/or loss. 2.7. Trial Subscription. EDAO may make the Solution (or any part of it) available to Customers for the purpose of evaluating the Solution for reduced fees or free of charge (“Trial Subscription”). The term of the Trial Subscription shall commence upon your first access to the Solution and continue until the earlier of (a) the end of the applicable Trial Subscription period agreed by the parties, (b) the start date of any subscription to the Solution that Customer has purchased, or (c) termination of the Trial Subscription by EDAO for any reason, or for no reason at all, by sending you a termination notice with immediate effect. The Trial Subscription is provided by EDAO “AS IS” for limited evaluation and testing purposes only, and EDAO does not warrant that the Trial Subscription will operate without error or interruption. EDAO specifically disclaims all warranties, express or implied, including the implied warranties of merchantability, non-infringement, title, quality, accuracy, and fitness for a particular purpose. 3. Intellectual Property Rights; License 3.1. EDAO Intellectual Property. Any proprietary and intellectual property rights in and to the Solution and the Website, including any content thereof, such as logos, graphics, icons, images, as well as the selection, assembly, and arrangement thereof (the “Content”), and related materials, EDAO’s trademarks, trade names, copyrightable materials, designs, “look and feel,” all whether or not registered and/or capable of being registered, and any and all Feedback as defined herein, are owned and/or licensed to EDAO or its affiliates or licensors and are subject to copyright and other applicable intellectual property rights under federal and state United States law, foreign laws, and international conventions. 3.2. Your Use Rights. Subject to your compliance with these Terms, and unless otherwise agreed in writing between you and EDAO, EDAO grants you a limited, worldwide, non-exclusive, non-assignable, non-tradeable, non-sublicensable, fully and immediately revocable license, at our discretion, to access and use the Website, and where you have purchased a subscription to use and access the Solution (a “Subscription”), in the scope of such Subscription, all solely for Customer’s internal business purposes, in accordance with these Terms. Except as stated above, no other rights in the Solution or the Services are granted. The subscription membership and Service accessed through the EDAO Account are for Customer’s internal business use only and may not be shared with individuals or entities beyond your subscription plan. 3.3. Use Restrictions. You may not, and you shall not permit any person and/or any third party to: (i) copy, modify, distribute, publicly display, transfer, or create derivative works of, adapt, emulate, translate, reverse engineer, compile, decompile, disassemble, or reproduce the Website and/or the Solution, or any parts thereof, for any purpose; (ii) remove or delete any copyright notices, restrictions, or signs indicating proprietary rights of EDAO and/or its licensors, including any copyright mark [©] or trademark [® or ™] contained in or accompanying the Website and/or the Services; (iii) create a browser or border environment around the Website and/or Solution, link, including in-line linking, to elements on the Website or Solution such as images, posters, and videos, and/or frame or mirror any part thereof, or use the Services as a service bureau or otherwise to provide services that are in essence similar to the Services to third parties; (iv) transmit, distribute, display, or otherwise make available through or in connection with the Services any content in a manner that infringes third-party rights, including intellectual property rights and privacy rights, or that may contain any unlawful content; (v) transmit or otherwise make available in connection with use of the Services any malware or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component; (vi) interfere with or disrupt the operation of the Services, or the servers or networks that host them or make the Services available; (vii) use the Services for and/or in connection with any illegal conduct, including any conduct that violates Florida law, and/or any form of spam, unsolicited mail, or similar conduct; (viii) access and/or use any Services and/or the Content in order to build a competitive product or service; (ix) publish or disclose to any third party any technical features, quality, performance, or benchmark test, or comparative analyses relating to the Services; (x) bypass any measures used to prevent, control, or restrict access to the Services and/or certain functionalities therein; or (xi) infringe or violate these Terms. You hereby agree that upon EDAO’s request you will immediately return and purge from your systems all materials and copies of the same collected, created, or used in breach of these Terms. Further, Customer’s deployment of the Solution shall comply with the license grant applicable to each use case and be restricted to the environment specific to the Solution type purchased. For illustrative purposes, workstation licenses must only be deployed on workstations and must not be deployed on cloud and/or servers. Any deployment of licenses in unintended environments shall entitle EDAO to charge Customer the corresponding fees based on EDAO’s then-current price list. Customer acknowledges that the Solution may be subject to export control laws and regulations of the United States and other applicable jurisdictions (“Export Controls”), and represents and warrants that: (i) it is not located in, and will not use, export, re-export, import, or otherwise make the Solution (or any portion thereof) available in or to any person, entity, organization, jurisdiction, or circumstance that would violate applicable Export Controls; and (ii) it is not incorporated under the laws of, operating from, or ordinarily resident in any country or territory subject to comprehensive U.S. economic or trade sanctions (currently including, but not limited to, Cuba, Iran, Syria, North Korea, and the Crimea, Donetsk, and Luhansk regions of Ukraine), and is not listed on any restricted party list, including the U.S. Treasury Department’s Specially Designated Nationals and Blocked Persons List, nor otherwise a target of U.S. sanctions. Without limiting the foregoing, Customer shall comply with all applicable Export Controls in connection with its use of the Solution. 3.4. Feedback. In the event that Users provide EDAO with any suggestions, comments, or other feedback relating to EDAO’s Services (collectively, “Feedback”), such Feedback is provided “AS IS” and is and will be deemed the sole and exclusive property of EDAO. You hereby irrevocably assign to EDAO all of your rights, title, and interest in and to all Feedback, if any, and waive any moral rights you may have in such Feedback. Without derogating from the foregoing, you hereby represent and warrant that you shall not provide any Feedback that is subject to any third-party rights or any limitations or that you are otherwise precluded from providing to EDAO, and you shall promptly inform EDAO as soon as you become aware of any third-party right or limitation that may apply to Feedback already provided by you. 3.5. Third Party Components. The Services may use or include third-party products, services, software, files, and components that are subject to third-party license terms (“Third Party Components”). Your right to use such Third Party Components as part of, or in connection with, the Services is subject to any applicable acknowledgments and license terms accompanying such Third Party Components, contained therein or related thereto. If there is a conflict between the licensing terms of such Third Party Components and these Terms, the licensing terms of the Third Party Components shall prevail only in connection with the related Third Party Components. Without derogating from EDAO’s warranties under these Terms, EDAO disclaims all liability related to any Third Party Components utilized in the Services. You acknowledge that we are not responsible for the products and services provided by such third parties, that EDAO is not the author or owner of any Third Party Components, and that EDAO makes no warranties or representations, express or implied, as to the quality, capabilities, operations, performance, or suitability of Third Party Components. 4. Confidentiality 4.1. Either party (a “Disclosing Party”) may disclose or make available to the other party (a “Receiving Party”) certain confidential information regarding its technology, operations, and business (“Confidential Information”). Receiving Party agrees to use commercially reasonable industry measures to protect the confidentiality of, and not to disclose, the Confidential Information to any third party or use any Confidential Information except as required to provide or use the Services or the Solution within the scope of the parties’ engagement hereunder. Confidential Information shall not include information that Receiving Party can show by written evidence: (a) was already lawfully known to or independently developed by Receiving Party without access to or use of Confidential Information; (b) was received by Receiving Party from any third party without restrictions; or (c) is publicly and generally available, free of confidentiality restrictions. Receiving Party shall not be prevented from disclosing Confidential Information pursuant to a binding court order or similar binding legal requirement for disclosure, provided that Receiving Party provides Disclosing Party with prompt notice of such requirement and cooperates in order to minimize such requirement. Receiving Party shall restrict disclosure of Confidential Information to those of its employees with a reasonable need to know such information and who are bound by written confidentiality obligations no less restrictive than those set out herein. The parties acknowledge that this provision is intended to be enforceable under and consistent with the Florida Uniform Trade Secrets Act, Florida Statutes §§ 688.001–688.009. 5. Our Privacy Policy; Customer Data 5.1. EDAO Privacy Policy. We respect the privacy of our users and are committed to protecting the personal information you share with us or that we collect in connection with your use of the Services. In the scope of the provision of the Services, certain personal data may be collected, processed, stored, and analyzed. Such personal data may be obtained directly from End Users or Customer Admins (as data subjects) or from the Customer Admin or as part of the Customer Data provided by the Customer, all in accordance with the Privacy Policy. EDAO’s collection and processing of personal information about Florida residents is conducted in accordance with applicable Florida law, including the Florida Digital Bill of Rights, Florida Statutes §§ 501.701 et seq., to the extent applicable. 5.2. Collection and Processing of Personal Data. EDAO and Customer hereby acknowledge and agree that to the extent any personal data (as such term is defined under any applicable law) is transferred by Customer to EDAO in connection with the Services (“Customer Personal Data”), then: (i) the collection, use, and processing shall be in accordance with all applicable laws, including data protection laws; (ii) Customer shall ensure to make all necessary disclosures and obtain all required consents under applicable laws in order to transfer such Customer Personal Data to EDAO for the purposes of performance of this Agreement; (iii) EDAO shall comply with all applicable laws in connection with its use of such Customer Personal Data provided to it by the Customer in connection with this Agreement; and (iv) to the extent necessary under applicable law, EDAO and Customer shall enter into a Data Processing Addendum that shall govern the collection and processing of any such Customer Personal Data. 5.3. Authorization to Share Customer Data. You hereby represent and warrant that you have the full right, permissions, and consents to use and share any data and information you make available to us through the Services (together, “Customer Data”) under these Terms. 5.4. Use of Customer Data. You hereby grant EDAO a non-exclusive, non-assignable, non-transferable license to use Customer Data you made available to us in the scope of your use or access to the Services (including for the collection, storage, processing, analysis, display, transfer, and creation of derivatives thereof) for the purpose of providing the Services to you and to the organization with which your account is associated, as contemplated hereunder. 5.5. Anonymous Cumulative Information. Without derogating from the foregoing, you hereby grant EDAO a perpetual, irrevocable, non-exclusive, worldwide, royalty-free right and license to use Customer Data that has been anonymized and that cannot be used to identify or otherwise be understood to be related to you or to the organization with which your account is associated or any third party, for the purpose of internal research or otherwise improving or enhancing the Services (or any part thereof). 5.6. Deletion of Customer Data. Upon termination of the Services, whether by Customer’s request or at EDAO’s discretion and in accordance with these Terms, EDAO will delete any and all information provided by the Customer in accordance with these Terms and any analysis results provided by EDAO to Customer as part of the Services, except where retention is required by applicable law. 6. Services Availability 6.1. The Services’ availability and functionality depend on various factors, such as communication networks, software, hardware, and EDAO’s service providers and contractors. EDAO will make commercially reasonable efforts to keep the Services materially available. Notwithstanding the foregoing, EDAO does not warrant or guarantee that the Services will operate and/or be available at all times without disruption or interruption, or that it will be immune from unauthorized access or will otherwise be error-free. 7. Additional Third-Party Terms 7.1. EDAO may offer Customers the option to subscribe to third-party services that are integrated with the Solution. If the Customer chooses to purchase, access, or use any of these services, such actions are subject to the Customer’s acceptance of and compliance with the following additional terms: (i) If the Customer purchases integrated services provided by SentinelOne, Inc. or its affiliates (whether through an Order Form, Partner Order Form, or directly via the Solution), the Customer agrees to the terms and conditions outlined in Schedule 1 of these Terms. (ii) If the Customer purchases Check Point’s Harmony Email Security services offered by Check Point Software Technologies Ltd. or its affiliates (whether through an Order Form, Partner Order Form, or directly via the Solution), the Customer agrees to the Check Point Terms of Service available at https://www.checkpoint.com/about-us/cloud-terms/ (or any successor URL) and the Check Point Privacy Policy available at https://www.checkpoint.com/privacy/ (or any successor URL). (iii) If the Customer purchases or accesses integrated services provided by Guardz Cyber Ltd. or its affiliates (“Guardz”) (whether through an Order Form, Partner Order Form, or directly via the Solution), the Customer agrees to the terms and conditions outlined in Schedule 1 of these Terms, and to the Guardz Terms of Service available at https://guardz.com (or any successor URL) and the Guardz Privacy Policy posted at the same location. (iv) If the Customer purchases or accesses integrated services provided by NinjaOne, LLC or its affiliates (whether through an Order Form, Partner Order Form, or directly via the Solution), the Customer agrees to the terms and conditions outlined in Schedule 1 of these Terms, and to the NinjaOne Subscription Agreement and Privacy Policy available at https://www.ninjaone.com/legal/ (or any successor URL). (v) If the Customer purchases or accesses integrated services provided by Tenable, Inc. or its affiliates (whether through an Order Form, Partner Order Form, or directly via the Solution), the Customer agrees to the terms and conditions outlined in Schedule 1 of these Terms, and to the Tenable Master Agreement and Privacy Policy available at https://www.tenable.com/legal (or any successor URL). 7.2. Order of Precedence. If there is any conflict between these Terms (including Schedule 1) and the third-party terms referenced above, the third-party terms shall prevail solely with respect to the applicable third-party service. Customer is responsible for reviewing and complying with such third-party terms before activating or using any integrated service. EDAO disclaims all liability for the acts or omissions of any third-party service provider, except to the extent such acts or omissions are directly caused by EDAO’s gross negligence or willful misconduct. 8. Term and Termination 8.1. Term. This Agreement is effective upon (i) Customer’s acceptance of these Terms, or (ii) the effective date of an applicable Order Form, whichever occurs first, and continues until the termination of the subscription as set forth in Section 2 or Section 8.2 below. 8.2. Termination for Breach. Either party shall have the right to terminate this Agreement in the event that the other party is in breach of this Agreement and such breach is not cured within fourteen (14) days of being provided with written notice and an opportunity to cure. Either party may immediately terminate this Agreement if the other party is dissolved or liquidated, becomes insolvent or unable to pay debts as they mature, or ceases to so pay, or makes an assignment for the benefit of creditors. 8.3. Effect of Termination. Upon termination of this Agreement: (i) all subscriptions, rights, and licenses granted hereunder shall terminate immediately; (ii) each party shall return to the other party or destroy all Confidential Information in its possession, custody, or control; and (iii) Customer shall remit in full all payments due to EDAO accruing prior to the date thereof, according to this Agreement and all Order Forms. Sections 3, 4, 5, 8, 9, 10, 11, and 13, and any other Sections in this Agreement that are either expressed to survive or that by implication are intended to survive termination or expiry of this Agreement, shall continue to survive notwithstanding termination or expiry of this Agreement. 9. Disclaimer of Warranties 9.1. EDAO does not warrant or make any representations regarding the use, the inability to use or operate, or the results of the use or operation of the Services (or any part thereof). THE SERVICES AND THE SOLUTION, INCLUDING WITHOUT LIMITATION ANY CONTENT, MATERIALS, DATA, AND INFORMATION MADE AVAILABLE THROUGH THEM OR RELATED THERETO, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF USE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. EDAO and its affiliates, including any of their respective officers, directors, shareholders, members, managers, employees, sub-contractors, agents, parent companies, subsidiaries, and other affiliates (collectively, “EDAO Affiliates”), jointly and severally, disclaim and make no representations or warranties as to the usability, accuracy, quality, availability, reliability, suitability, completeness, legality, truthfulness, usefulness, or effectiveness of the Services and of any content, data, results, or other information available, obtained, or generated in connection with your or any User’s use of the Services. The evaluation of threats and vulnerabilities through the Solution is conducted in accordance with industry standards and based on the known vulnerabilities at the time the evaluation is performed. The Customer acknowledges and agrees that security is a continuously evolving field and that no single test or evaluation can ensure the complete security of your systems, applications, or networks. By using the Solution, the Customer acknowledges and accepts that any findings generated by the Solution represent a point-in-time evaluation. These findings may change over time due to updates in the Customer’s network, implementation of security updates, changes in configurations, or other variable factors beyond EDAO’s control. 9.2. EDAO does not warrant that the operation of the Services, Solution, and/or Website is or will be secure, accurate, complete, uninterrupted, without error, or free of viruses, worms, other harmful components, or other program limitations. You agree and acknowledge that the use of the Services and/or Website is entirely, or otherwise to the maximum extent permitted by applicable law, at your own risk. 9.3. Customer acknowledges and agrees that, in providing the Services, EDAO may utilize artificial intelligence (AI) and machine learning (ML) technologies, including those developed and maintained by third-party providers (“AI Tools”). These AI Tools are integrated to enhance functionality, optimize performance, or otherwise improve the Solution. While EDAO endeavors to ensure the accuracy, reliability, and security of these AI Tools, the outcomes and insights generated by AI Tools may be influenced by inherent model constraints and other factors. 9.4. Florida-Specific Notice. Nothing in these Terms is intended to disclaim or limit any warranty, right, or remedy that cannot be disclaimed or limited under Florida law. To the extent any provision in this Section 9 is found to be prohibited under Florida law, the remaining provisions shall remain in full force and effect. 10. Indemnification 10.1. Customer releases and agrees, at its own expense, to indemnify, defend, and hold harmless EDAO, our officers, directors, members, managers, employees, agents, and affiliates, from all liabilities, claims, alleged claims, losses, and damages (of every kind, whether known or unknown and suspected or unsuspected), including reasonable attorneys’ fees and costs, related in any way to: (i) Customer’s breach of any term or condition of these Terms; (ii) Customer’s use of, reliance on, or access to the Services; or (iii) any rights of a third party with regard to Customer Data, including privacy or intellectual property rights. EDAO will provide Customer with written notice of such claim, suit, or action and will allow Customer to assume the exclusive defense and control of any matter subject to indemnification by Customer hereunder, so long as Customer conducts such defense diligently. EDAO reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by Customer, in which event Customer will cooperate with EDAO in asserting any available defenses. 11. Limitation of Liability 11.1. EXCEPT WITH RESPECT TO DAMAGES ARISING FROM EDAO’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, AND EXCEPT WHERE PROHIBITED BY FLORIDA LAW, IN NO EVENT SHALL EDAO AND/OR ANY EDAO AFFILIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, RESULTING FROM OR ARISING OUT OF THE SERVICES, USE OR INABILITY TO USE THE SERVICES, FAILURE OF THE SERVICES TO PERFORM AS EXPECTED, LOSS OF GOODWILL, LOSS OF DATA OR PROFITS, THE PERFORMANCE OR FAILURE OF EDAO TO PERFORM UNDER THESE TERMS, AND ANY OTHER ACT OR OMISSION OF EDAO OR ANY OTHER CAUSE WHATSOEVER, INCLUDING WITHOUT LIMITATION DAMAGES ARISING FROM THE CONDUCT OF ANY USERS. 11.2. IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS, EDAO IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICES, EDAO’S LIABILITY SHALL IN NO EVENT EXCEED THE FEES PAID BY CUSTOMER TO EDAO UNDER THE APPLICABLE ORDER FORM DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE ON WHICH THE CAUSE OF ACTION AROSE, AND IF NO FEES WERE CHARGED, THEN EDAO’S LIABILITY SHALL NOT EXCEED $1,000 USD. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you. To the maximum extent permitted under Florida law, no action may be brought by you in connection with the Services more than one (1) year after the accrual of such cause of action. 11.3. The limitations, exclusions, and disclaimers in this Section shall apply to all claims for damages, whether based in an action of contract, warranty, strict liability, negligence, tort, or otherwise. You hereby acknowledge and agree that these limitations of liability are agreed allocations of risk constituting in part the consideration for EDAO’s provision of the Services to you, and such limitations will apply notwithstanding the failure of essential purpose of any limited remedy, and even if EDAO and/or any EDAO Affiliate has been advised of the possibility of such liabilities and/or damages. For the avoidance of doubt, this Section 11 (“Limitation of Liability”) shall apply to any subscription purchased through any of EDAO’s Partners. 12. Amendments to These Terms 12.1. EDAO may change these Terms from time to time, at its sole discretion. We will notify you regarding substantial changes to these Terms on the homepage of the Website and/or we will send you notifications regarding such changes to the email address available in your EDAO Account information. Such substantial changes will take effect seven (7) days after such notice is provided on our Website or sent via email. Otherwise, all other changes to these Terms are effective as of the stated “Last Updated” date, and your continued use of the Services after the Last Updated date will constitute acceptance of, and agreement to be bound by, those changes. 13. General 13.1. Relationship of the Parties. These Terms do not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the parties hereto. 13.2. Governing Law and Jurisdiction. These Terms and any claim, dispute, or controversy arising out of or relating to these Terms or the use of the Services shall be governed by and construed in accordance with the laws of the State of Florida, without reference to its conflict-of-laws principles. Any dispute, action, or proceeding arising out of or related to these Terms or your use of the Services shall be brought exclusively in the state or federal courts of competent jurisdiction located in Miami-Dade County, Florida, and the parties hereby irrevocably consent to the exclusive personal jurisdiction and venue of such courts. The parties expressly waive any objection to such jurisdiction or venue based on inconvenient forum or otherwise. The United Nations Convention on Contracts for the International Sale of Goods shall not apply. 13.3. Waiver of Jury Trial. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY HEREBY KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVES ITS RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM (WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE) ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES. 13.4. Assignment. You may not assign, sublicense, or otherwise transfer any or all of your rights or obligations under these Terms without EDAO’s prior express written consent. Any attempted assignment in violation of this section shall be null and void. We may assign our rights and/or obligations hereunder and/or transfer ownership rights in the Solution and Services (or any part thereof) to a third party without your consent or providing any prior notice. 13.5. Severability. If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provision. 13.6. No Waiver. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. 13.7. Electronic Records. Without limitation, you agree that a printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The parties acknowledge and agree that this Agreement may be executed and delivered electronically and that electronic signatures shall have the same legal effect as handwritten signatures, in accordance with the Florida Electronic Signature Act, Florida Statutes §§ 668.001–668.006, and the federal Electronic Signatures in Global and National Commerce Act (E-SIGN Act). 13.8. Entire Agreement. These Terms, together with any applicable Order Form, the Privacy Policy, and any addenda or schedules referenced herein, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, negotiations, representations, and warranties, both written and oral, regarding such subject matter. 13.9. Notices. All notices to EDAO under this Agreement shall be in writing and shall be deemed to have been duly given when sent by email to legal@edaogroup.io or by certified mail to EDAO Group LLC at its registered office in the State of Florida. Notices to Customer shall be sent to the email address associated with Customer’s EDAO Account. — End of Terms of Service — EDAO Group LLC Last Updated: April 26, 2026 SCHEDULE 1 Additional Third-Party Terms This Schedule 1 supplements the Terms of Service (the “Terms”) between EDAO Group LLC (“EDAO”) and Customer. The provisions of this Schedule apply only where Customer purchases, accesses, or uses the third-party services identified below as integrated with the EDAO Solution. Capitalized terms not defined herein shall have the meanings ascribed to them in the Terms. In the event of any conflict between this Schedule and the Terms with respect to a specific third-party service, this Schedule shall prevail solely with respect to that third-party service. 1. SentinelOne, Inc. Customer’s use of SentinelOne, Inc. (“SentinelOne”) functionalities as integrated with the EDAO Services (the “S1 Solution”) shall be subject to the Terms and the following supplementing terms and conditions: (a) All Claims Between EDAO and Customer. Customer (on behalf of itself and the End Users associated with its account) agrees that it will bring all claims under this Agreement, as well as any claims arising out of its related use of the S1 Solution, against EDAO and will not make any claim directly against SentinelOne. Customer agrees that SentinelOne has no obligation or liability to Customer under this Agreement. (b) Solution Use. Customer may only use the S1 Solution for its internal business security and operations (including provision of subscription licenses to its End Users), in accordance with the applicable documentation and in conjunction with the Services. (c) Restrictions on Use. Customer and End Users may not do any of the following: (i) modify, disclose, alter, translate, or create derivative works of the S1 Solution (or any components thereof) or any accompanying documentation; (ii) license, sublicense, resell, distribute, lease, rent, lend, transfer, assign, or otherwise dispose of the S1 Solution (or any components thereof) or any documentation (for clarity, provision of subscription licenses to the S1 Solution by Customer to its associated End Users as permitted under the Agreement and in accordance with this Schedule shall not be deemed a restricted resale); (iii) use the S1 Solution for commercial or business uses not contemplated in the Services, such as offering the S1 Solution for the benefit of third parties not authorized hereunder; (iv) use the S1 Solution in violation of any laws or regulations, including, without limitation, to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or material in violation of third-party privacy rights; (v) use the S1 Solution to store, transmit, or test for any viruses, software routines, or other code designed to permit unauthorized access, disable, erase, or otherwise harm software, hardware, or data, or to perform any other harmful actions; (vi) probe, scan, or test the efficacy or vulnerability of the S1 Solution, or take any action to circumvent or undermine the S1 Solution, except for legitimate testing in coordination with EDAO and SentinelOne; (vii) attempt or actually disassemble, decompile, or reverse engineer, copy, frame, or mirror any part or content of the S1 Solution, or otherwise derive any of its source code; (viii) access, test, or use the S1 Solution in any way to build a competitive product or service, or copy any features or functions of the S1 Solution; (ix) interfere with or disrupt the integrity or performance of the S1 Solution; (x) attempt to gain unauthorized access to the S1 Solution or its related systems or networks; (xi) disclose to any third party or publish in any media any performance information or analysis relating to the S1 Solution; (xii) fail to maintain all copyright, trademark, and proprietary notices on the S1 Solution and any permitted copy thereof; or (xiii) cause or permit any S1 Solution user or third party to do any of the foregoing. (d) Third-Party Beneficiary. SentinelOne, Inc. is an intended third-party beneficiary of this Section 1 of Schedule 1 and may enforce its rights hereunder directly against Customer. (e) No Warranty by SentinelOne, Inc.. SentinelOne, Inc. makes no warranties, express or implied, with respect to the S1 Solution, and shall have no liability to Customer or any End User. Any warranties (if any) are provided solely by EDAO and are limited as set forth in the Terms. 2. Check Point Software Technologies Ltd. Customer’s use of Check Point’s Harmony Email Security and any related functionalities (“Check Point”) as integrated with the EDAO Services (the “Check Point Solution”) shall be subject to the Terms and the following supplementing terms and conditions: (a) Direct Acceptance of Check Point Terms. By purchasing or using the Check Point Solution, Customer agrees to be bound by the Check Point Terms of Service (https://www.checkpoint.com/about-us/cloud-terms/) and the Check Point Privacy Policy (https://www.checkpoint.com/privacy/), each as may be updated by Check Point from time to time. To the extent of any conflict between such terms and this Schedule with respect to the Check Point Solution, the Check Point terms shall prevail. (b) All Claims Between EDAO and Customer. Customer agrees that it will bring all claims under this Agreement, as well as any claims arising out of its related use of the Check Point Solution, against EDAO and will not make any claim directly against Check Point, except as may be required under the Check Point Terms of Service. Customer acknowledges that Check Point has no obligation or liability to Customer under this Agreement. (c) Restrictions on Use. Customer and End Users shall comply with all use restrictions set forth in Section 1(c) of this Schedule, applied mutatis mutandis to the Check Point Solution. (d) Third-Party Beneficiary. Check Point Software Technologies Ltd. is an intended third-party beneficiary of this Section 2 of Schedule 1 and may enforce its rights hereunder directly against Customer. (e) No Warranty by Check Point. Check Point makes no warranties, express or implied, with respect to the Check Point Solution to Customer through this Agreement, and shall have no liability to Customer or any End User under this Agreement. Any warranties applicable to the Check Point Solution are governed exclusively by the Check Point Terms of Service. 3. Guardz Cyber Ltd. Customer’s use of Guardz Cyber Ltd. (“Guardz”) functionalities as integrated with the EDAO Services (the “Guardz Solution”) shall be subject to the Terms and the following supplementing terms and conditions: (a) All Claims Between EDAO and Customer. Customer (on behalf of itself and the End Users associated with its account) agrees that it will bring all claims under this Agreement, as well as any claims arising out of its related use of the Guardz Solution, against EDAO and will not make any claim directly against Guardz. Customer agrees that Guardz has no obligation or liability to Customer under this Agreement. (b) Solution Use. Customer may only use the Guardz Solution for its internal business security and operations (including provision of subscription licenses to its End Users), in accordance with the applicable documentation and in conjunction with the Services. (c) Restrictions on Use. Customer and End Users may not do any of the following: (i) modify, disclose, alter, translate, or create derivative works of the Guardz Solution (or any components thereof) or any accompanying documentation; (ii) license, sublicense, resell, distribute, lease, rent, lend, transfer, assign, or otherwise dispose of the Guardz Solution (or any components thereof) or any documentation (for clarity, provision of subscription licenses to the Guardz Solution by Customer to its associated End Users as permitted under the Agreement and in accordance with this Schedule shall not be deemed a restricted resale); (iii) use the Guardz Solution for commercial or business uses not contemplated in the Services, such as offering the Guardz Solution for the benefit of third parties not authorized hereunder; (iv) use the Guardz Solution in violation of any laws or regulations, including, without limitation, to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or material in violation of third-party privacy rights; (v) use the Guardz Solution to store, transmit, or test for any viruses, software routines, or other code designed to permit unauthorized access, disable, erase, or otherwise harm software, hardware, or data, or to perform any other harmful actions; (vi) probe, scan, or test the efficacy or vulnerability of the Guardz Solution, or take any action to circumvent or undermine the Guardz Solution, except for legitimate testing in coordination with EDAO and Guardz; (vii) attempt or actually disassemble, decompile, or reverse engineer, copy, frame, or mirror any part or content of the Guardz Solution, or otherwise derive any of its source code; (viii) access, test, or use the Guardz Solution in any way to build a competitive product or service, or copy any features or functions of the Guardz Solution; (ix) interfere with or disrupt the integrity or performance of the Guardz Solution; (x) attempt to gain unauthorized access to the Guardz Solution or its related systems or networks; (xi) disclose to any third party or publish in any media any performance information or analysis relating to the Guardz Solution; (xii) fail to maintain all copyright, trademark, and proprietary notices on the Guardz Solution and any permitted copy thereof; or (xiii) cause or permit any Guardz Solution user or third party to do any of the foregoing. (d) Third-Party Beneficiary. Guardz Cyber Ltd. is an intended third-party beneficiary of this Section 3 of Schedule 1 and may enforce its rights hereunder directly against Customer. (e) No Warranty by Guardz Cyber Ltd.. Guardz Cyber Ltd. makes no warranties, express or implied, with respect to the Guardz Solution, and shall have no liability to Customer or any End User. Any warranties (if any) are provided solely by EDAO and are limited as set forth in the Terms. 4. NinjaOne, LLC Customer’s use of NinjaOne, LLC (“NinjaOne”) functionalities as integrated with the EDAO Services (the “NinjaOne Solution”) shall be subject to the Terms and the following supplementing terms and conditions: (a) All Claims Between EDAO and Customer. Customer (on behalf of itself and the End Users associated with its account) agrees that it will bring all claims under this Agreement, as well as any claims arising out of its related use of the NinjaOne Solution, against EDAO and will not make any claim directly against NinjaOne. Customer agrees that NinjaOne has no obligation or liability to Customer under this Agreement. (b) Solution Use. Customer may only use the NinjaOne Solution for its internal business security and operations (including provision of subscription licenses to its End Users), in accordance with the applicable documentation and in conjunction with the Services. (c) Restrictions on Use. Customer and End Users may not do any of the following: (i) modify, disclose, alter, translate, or create derivative works of the NinjaOne Solution (or any components thereof) or any accompanying documentation; (ii) license, sublicense, resell, distribute, lease, rent, lend, transfer, assign, or otherwise dispose of the NinjaOne Solution (or any components thereof) or any documentation (for clarity, provision of subscription licenses to the NinjaOne Solution by Customer to its associated End Users as permitted under the Agreement and in accordance with this Schedule shall not be deemed a restricted resale); (iii) use the NinjaOne Solution for commercial or business uses not contemplated in the Services, such as offering the NinjaOne Solution for the benefit of third parties not authorized hereunder; (iv) use the NinjaOne Solution in violation of any laws or regulations, including, without limitation, to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or material in violation of third-party privacy rights; (v) use the NinjaOne Solution to store, transmit, or test for any viruses, software routines, or other code designed to permit unauthorized access, disable, erase, or otherwise harm software, hardware, or data, or to perform any other harmful actions; (vi) probe, scan, or test the efficacy or vulnerability of the NinjaOne Solution, or take any action to circumvent or undermine the NinjaOne Solution, except for legitimate testing in coordination with EDAO and NinjaOne; (vii) attempt or actually disassemble, decompile, or reverse engineer, copy, frame, or mirror any part or content of the NinjaOne Solution, or otherwise derive any of its source code; (viii) access, test, or use the NinjaOne Solution in any way to build a competitive product or service, or copy any features or functions of the NinjaOne Solution; (ix) interfere with or disrupt the integrity or performance of the NinjaOne Solution; (x) attempt to gain unauthorized access to the NinjaOne Solution or its related systems or networks; (xi) disclose to any third party or publish in any media any performance information or analysis relating to the NinjaOne Solution; (xii) fail to maintain all copyright, trademark, and proprietary notices on the NinjaOne Solution and any permitted copy thereof; or (xiii) cause or permit any NinjaOne Solution user or third party to do any of the foregoing. (d) Third-Party Beneficiary. NinjaOne, LLC is an intended third-party beneficiary of this Section 4 of Schedule 1 and may enforce its rights hereunder directly against Customer. (e) No Warranty by NinjaOne, LLC. NinjaOne, LLC makes no warranties, express or implied, with respect to the NinjaOne Solution, and shall have no liability to Customer or any End User. Any warranties (if any) are provided solely by EDAO and are limited as set forth in the Terms. 5. Tenable, Inc. Customer’s use of Tenable, Inc. (“Tenable”) functionalities as integrated with the EDAO Services (the “Tenable Solution”) shall be subject to the Terms and the following supplementing terms and conditions: (a) All Claims Between EDAO and Customer. Customer (on behalf of itself and the End Users associated with its account) agrees that it will bring all claims under this Agreement, as well as any claims arising out of its related use of the Tenable Solution, against EDAO and will not make any claim directly against Tenable. Customer agrees that Tenable has no obligation or liability to Customer under this Agreement. (b) Solution Use. Customer may only use the Tenable Solution for its internal business security and operations (including provision of subscription licenses to its End Users), in accordance with the applicable documentation and in conjunction with the Services. (c) Restrictions on Use. Customer and End Users may not do any of the following: (i) modify, disclose, alter, translate, or create derivative works of the Tenable Solution (or any components thereof) or any accompanying documentation; (ii) license, sublicense, resell, distribute, lease, rent, lend, transfer, assign, or otherwise dispose of the Tenable Solution (or any components thereof) or any documentation (for clarity, provision of subscription licenses to the Tenable Solution by Customer to its associated End Users as permitted under the Agreement and in accordance with this Schedule shall not be deemed a restricted resale); (iii) use the Tenable Solution for commercial or business uses not contemplated in the Services, such as offering the Tenable Solution for the benefit of third parties not authorized hereunder; (iv) use the Tenable Solution in violation of any laws or regulations, including, without limitation, to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or material in violation of third-party privacy rights; (v) use the Tenable Solution to store, transmit, or test for any viruses, software routines, or other code designed to permit unauthorized access, disable, erase, or otherwise harm software, hardware, or data, or to perform any other harmful actions; (vi) probe, scan, or test the efficacy or vulnerability of the Tenable Solution, or take any action to circumvent or undermine the Tenable Solution, except for legitimate testing in coordination with EDAO and Tenable; (vii) attempt or actually disassemble, decompile, or reverse engineer, copy, frame, or mirror any part or content of the Tenable Solution, or otherwise derive any of its source code; (viii) access, test, or use the Tenable Solution in any way to build a competitive product or service, or copy any features or functions of the Tenable Solution; (ix) interfere with or disrupt the integrity or performance of the Tenable Solution; (x) attempt to gain unauthorized access to the Tenable Solution or its related systems or networks; (xi) disclose to any third party or publish in any media any performance information or analysis relating to the Tenable Solution; (xii) fail to maintain all copyright, trademark, and proprietary notices on the Tenable Solution and any permitted copy thereof; or (xiii) cause or permit any Tenable Solution user or third party to do any of the foregoing. (d) Third-Party Beneficiary. Tenable, Inc. is an intended third-party beneficiary of this Section 5 of Schedule 1 and may enforce its rights hereunder directly against Customer. (e) No Warranty by Tenable, Inc.. Tenable, Inc. makes no warranties, express or implied, with respect to the Tenable Solution, and shall have no liability to Customer or any End User. Any warranties (if any) are provided solely by EDAO and are limited as set forth in the Terms. — End of Schedule 1 —